Last updated: April 1, 2026
OEA VoxElite ("we", "our", "us") collects information you provide directly to us, including name, email address, phone number, and payment confirmation details when you register for or use our services. We also collect call recordings, transcripts, and usage data generated through the platform.
We use the information we collect to provide, maintain, and improve our services; process transactions; send service-related communications; and comply with legal obligations. Call recordings and transcripts are used solely to provide analytics and reporting features to you.
Our platform enables AI-powered phone calls that may be recorded and transcribed. It is your responsibility as a platform user to comply with all applicable call recording laws in your jurisdiction, including providing required disclosures to call recipients.
We do not sell your personal information. We may share data with third-party service providers (Vapi.ai, Twilio, ElevenLabs, OpenAI) solely to operate the platform. These providers are bound by their own privacy policies and data processing agreements.
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your credentials confidential.
We retain your data for as long as your account is active or as needed to provide services. Call recordings and transcripts are retained for 90 days by default. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].
If you have questions about this Privacy Policy, please contact us at: [email protected]