Last updated: April 1, 2026
By accessing or using OEA VoxElite ("Service"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service. These terms apply to all users, including clients and administrators.
OEA VoxElite is an AI-powered voice agent platform that enables users to create, deploy, and manage automated phone call agents. The Service integrates with third-party providers including Vapi.ai, Twilio, ElevenLabs, and OpenAI.
OEA VoxElite currently accepts payment via Zelle only. A one-time setup fee of $1,250 applies to the first year of service. Monthly service fees vary by plan. Payments are non-refundable once service has been activated. Accounts with outstanding payments may be suspended.
You agree not to use the Service for: spam, robocalling in violation of TCPA or applicable laws, harassment, fraud, or any unlawful purpose. You are solely responsible for ensuring your use of AI calling agents complies with all federal, state, and local laws including the Telephone Consumer Protection Act (TCPA).
You are responsible for obtaining all necessary consents for call recording in your jurisdiction. OEA VoxElite is not liable for your failure to comply with applicable recording consent laws.
We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages (Vapi, Twilio, ElevenLabs), or force majeure events may cause temporary unavailability. We will provide advance notice of scheduled maintenance when possible.
OEA VoxElite and Operational Excellence Advisors shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
Either party may terminate service with 30 days written notice. We reserve the right to suspend or terminate accounts immediately for violations of these Terms or applicable law.
For questions about these Terms, contact us at: [email protected]